Paris Metro: who to report unsafe trains to?

Published by Margot de Sortiraparis · Photos by My de Sortiraparis · Published on February 18, 2023 at 09:52 a.m.
After the report of the degradation of some seats of the subway line 7bis, some users, helped by the Association of the Users of Transport succeeded in making them renovate.

Have you ever noticed that the seats, trains or any other structure on your usual transport line has deteriorated? There are ways to report this wear and tear, in particular by contacting associations specializing in the subject.

In this case, you can contact theAssociation des Usagers des Transports (FNAUT Île-de-France), which campaigns daily for the improvement and development of public transport. For example, their last action was to report to the RATP the seats of the metro line 7bis, in a deplorable state: dirty, rusty, stained, they have since been renovated by specialized teams.

Moreover, in the comments, line 7bis is far from being the only one about which users complain: some users denounce the dirtiness of the seats of the RER A, others the interior of the trains of line 12, others still those of the RER B... In any case, don't hesitate to report it on Twitter or directly by contacting the FNAUT Île-de-France.

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